ePuP Support

Contact ePuP

Need help with your account, an advert or using ePuP? Our support information will point you in the right direction.

Account and marketplace support

Use the ePuP Help Centre first for common questions about accounts, adverts, verification, messaging and marketplace features.

Safety concern

If your concern involves a suspicious advert, suspected fraud, animal welfare or unsafe behaviour, use the ePuP reporting guidance.

Advert-specific issue

Open the advert itself and use its Report this advert control so that ePuP can identify the exact listing involved.