ePuP Advice Centre

Helpful advice for responsible dog ownership.

Practical guidance to help you research carefully, buy safely, prepare for a new dog and recognise situations where you should walk away.

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Buying a puppy safely

What to research, what to ask and what to check before agreeing to buy a puppy.

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Your puppy's first week

Settling in, veterinary care, routines and helping your puppy adjust calmly to a new home.

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Avoiding puppy scams

Common warning signs involving deposits, fake adverts, delivery offers, documents and payment pressure.

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Start with safety

Before sending money, arranging collection or committing to a dog, read the ePuP Safety Centre. It brings together our core buying, seller, payment, verification and reporting guidance.